Lets just stop and think for a moment of who we are talking about. We are talking about an "All-loving God" but if you don't know the God we are talking about here and who we are in comparison to him, then of course this question would be asked. There's a big difference between knowing God and knowing of...

Psalm 31 : 1 In you, Lord, I have taken refuge; let me never be put to shame;
deliver me in your righteousness. 2 Turn your ear to me, come quickly to my rescue; be my rock of refuge, a strong fortress to save me.